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Privacy Policy

How Boostorder collects and handles personal data, in accordance with the Personal Data Protection Act 2010 of Malaysia.

法律資訊

隱私權政策

柏思達科技 Boostorder 如何蒐集、使用及保護您的個人資料

Privacy Policy隱私權政策 Terms & Conditions of Use使用條款
English 繁體中文
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本頁內容

Boostorder Sdn. Bhd. & Instanture Holdings Sdn. Bhd. ("Boostorder/Instanture") ("we", "us" or "our") is committed to the protection of your personal data and your privacy. This Personal Data Protection Notice ("Privacy Notice") explains how Boostorder/Instanture collects and handles your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia.

1. Personal Data

1.1 Type of Personal Data

Personal data means any information which relates to you (or in the case of a third party as authorized by such third party) and which was collected or provided to Boostorder/Instanture for any of the purposes stated in Section 2 below ("Purposes").

Your personal data may include, but is not limited to, your name, age, NRIC number, passport number, contact details, financial and banking account details, occupation, citizenship, address of correspondence, including office address, gender, date of birth, email address, shipping address, billing address, mobile number, house number, facsimile number and office number.

1.2 Source of Personal Data

The sources that we may obtain your personal data includes but not limited to whether directly or through our authorized agents and representatives, collects your personal data directly from you or indirectly from third parties such as your employer, authorized agents or reference agencies when you enter into any transactions or arrangements with Boostorder/Instanture, including in connection with the supply or proposed supply of products or services, via various means, including but not limited to online registration or from cookies through the use of our website.

In addition thereto, Boostorder/Instanture may also collect your Personal Data from various other sources, including without limitation, from online search tools, information obtained from third parties through lawful sources including but not limited to Company Commission of Malaysia, National Registration Department of Malaysia, MyEg Services Berhad and other relevant authorities, or at events organised or participated by Boostorder/Instanture.

1.3 Obligatory Personal Data

All information requested for in the relevant forms and documents is obligatory to be provided by you unless stated otherwise.

Should you fail to provide the obligatory information, we may be unable to process your request and/or provide you with relevant services and products.

2. Purposes

The collection and processing of personal data includes but not limited to the following purposes:

  • to assess and process your request for our products and services;
  • to establish your identity and background;
  • to facilitate your participation in, and our administration of, any events including contests, promotions or campaigns;
  • to administer and communicate with you in relation to our products, services and/or events;
  • to process any payments related to our products and services requested by you;
  • to conduct credit reference checks and establish your credit worthiness, where necessary, in providing you with the requested products and services;
  • to conduct research for internal marketing analysis and analysis of customer patterns and choices;
  • to analyse business results and our internal records management;
  • to improve and develop our services and products and quality assurance to you;
  • to communicate with you including responding to your enquiries and/or complaints and resolving disputes;
  • to contact you and/or provide you with information regarding our products, services, upcoming events, promotions, advertising, marketing and commercial materials which may be of interest to you;
  • to ensure that the contents on our website are presented in the most effective manner for you and for your computer and/or device;
  • to communicate with you and delivery of information by email, telecommunication means, including telephone calls or text messages or social media about products and services offered by Class of Third Party;
  • for Boostorder/Instanture’s internal records management;
  • prevention, reporting of any crime including but not limited to fraud, bribery and money laundering;
  • to protect or enforce our rights under any agreements that Boostorder/Instanture is a party to;
  • to transfer or assign our rights, interests and obligations under any agreement entered into with Boostorder/Instanture;
  • to protect and/or enforce our rights to recover any debt(s) owing to us;
  • compliance to any other purpose that is required or permitted by any laws, regulations and guidelines including the requirements of any governmental or regulatory authorities;
  • such other purposes which we may reasonably deem fit.

Where you have indicated your consent to receiving marketing or promotional updates from Boostorder/Instanture, you may opt-out from receiving such marketing or promotional material at any time. You may select the "unsubscribe" option provided in our email or SMS blasts or you may contact Boostorder/Instanture at the contact details provided in Section 6 below.

3. Disclosure of Personal Data

3.1 Your Personal Data provided to Boostorder/Instanture or obtained by Boostorder/Instanture shall be kept confidential by Boostorder/Instanture. However, it may be necessary for us to engage third party companies, services providers or individuals to perform certain services on our behalf. In such event, you hereby agree and consent that we may disclose and transfer your Personal Data to the third parties, within or outside Malaysia, including without limitation, as follows:

1. companies related or affiliated to us;

2. any credit bureaus, credit reference agencies, debt-collection agencies and/or other parties that assist with debt recovery functions;

3. parties authorised by you;

4. storage facility providers;

5. any relevant agents, contractors, third party service providers, professional advisors or brokers, on a need-to-know basis for the purposes of providing their services/advices to us;

6. any person or corporation to whom Boostorder/Instanture transfers or proposes to transfer any part of its interests, obligations, business and/or operations;

7. such other party as we deem necessary for the purposes mentioned in Section 2 above.

3.2 Boostorder/Instanture shall also disclose and transfer the information to any statutory bodies, regulatory bodies and/or governmental authorities where legally required to do so.

4. Websites

4.1 Links to Other Sites

Content in any website of Boostorder/Instanture may include links to third party websites. Boostorder/Instanture is not responsible for the content on such linked third party websites and users should observe the separate privacy policies applicable to the respective third parties website.

4.2 Cookies

Boostorder/Instanture may collect information about your visits to Boostorder/Instanture Websites or via other means including but not limited to mobile app, without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, and web beacons. Cookies are small text files that are transferred to your computer's hard disk by a website. Web beacons (also referred to as GIF files, pixels or Internet tags) help Boostorder/Instanture recognise a unique cookie on your browser. Your internet browser automatically transmits to Boostorder/Instanture some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating.

Passive information collection technologies can make your use of Boostorder/Instanture Websites easier by allowing Boostorder/Instanture to provide better service, customise Boostorder/Instanture Websites based on consumer preferences, compile statistics, analyse trends, and otherwise administer and improve Boostorder/Instanture Websites. Certain features of Boostorder/Instanture Websites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identify you without additional identifiable information and Boostorder/Instanture will not collect additional identifiable information with information collected through the use of such tracking technologies.

5. Right to Access and Correct Personal Data

You have the right to access, update and/or correct your personal data held by us by accessing your account with Boostorder/Instanture. For any other corrections, you should notify us directly at the contact details set out in Section 6 below.

6. Limiting the Processing of Personal Data, Further Enquiries and Complaints

If:

  • you would like to obtain further information on how to limit the processing of your personal data;
  • you have any further queries; or
  • you would like to make a complaint in respect of your personal data,

you may contact us at: privacy@boostorder.com

7. Retention of Personal Data

Boostorder/Instanture will retain your personal data for the period reasonably for the purposes set out or referenced in this Privacy Policy and to comply with Boostorder/Instanture’s legal obligations or enforce or protect Boostorder/Instanture’s legal rights, or a longer period required or permitted by applicable law.

8. Sensitive Information

We ask that you not send us, and you not disclose, any sensitive personal information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background) on or through the Purposes or otherwise to us.

9. Children’s Data

Our website is not aimed at children under 18 years old and we will not collect, use, provide or process in any other form any personal information of children under the age of 18 deliberately. We therefore also ask you, if you are under 18 years old, please do not send us your personal information (for example, your name, address and email address).

10. Changes to the Privacy Notice

10.1 Changes to the Privacy Notice

Boostorder/Instanture reserves the right to amend, modify or update this Privacy Notice from time to time. Please note that Boostorder/Instanture may amend this Privacy Notice at any time without prior notice and will notify you of any such amendment via our website or by such other means of communication as deemed suitable by Boostorder/Instanture.

10.2 Conflict

In the event of any conflict between this English language Privacy Notice and its corresponding Bahasa Malaysia version, the terms in this English language Privacy Notice shall prevail.

11. Acknowledgement of this Form

By agreeing to give your consent, you have fully read and understood the contents of this Notice to authorize Boostorder/Instanture to collect, store and process your personal data in accordance with the terms above.

12. Declaration of Consent

By signing this Notice or clicking YES/SUBMIT, you provide Boostorder/Instanture with your consent for us to process your personal information for, or directly related to, the Purposes stated above.

Boostorder Sdn. Bhd. 與 Instanture Holdings Sdn. Bhd.(以下合稱「Boostorder/Instanture」、「我們」或「本公司」)致力於保護您的個人資料與隱私。本《個人資料保護告知聲明》(以下稱「隱私通知」)旨在說明 Boostorder/Instanture 如何依據個人資料保護法蒐集、處理及利用您的個人資料。

請注意,Boostorder/Instanture 得不經事先通知,隨時修訂本通知,並將透過本公司網站或其他 Boostorder/Instanture 認為合適的方式公告相關修訂內容。

(一)個人資料

1.1 個人資料之類型

個人資料是指任何與您有關(或經第三方授權所提供)的資訊,並且因以下第 (二) 條所列之目的(「目的」)而由 Boostorder/Instanture 收集或提供。
您的個人資料可能但不限於:姓名、年齡、身份證號碼、護照號碼、聯絡方式、財務與銀行帳戶資訊、職業、國籍、通訊地址(包含辦公地址)、性別、出生日期、電子郵件、送貨地址、帳單地址、手機號碼、住宅電話、傳真號碼與辦公電話。

1.2 個人資料來源

本公司可能透過以下方式取得您的個人資料,包括但不限於:

  • 由您直接提供,或經由本公司授權之代理人或代表提供;
  • 自第三方(如您的雇主、授權代理人、徵信機構等)間接取得;
  • 當您與 Boostorder/Instanture 進行交易或建立安排時(例如購買或使用我們的產品與服務),透過表格、線上註冊等其他電子方式;
  • 透過您使用我們網站時產生的 cookies 收集。

1.3 必要之個人資料

除另有註明者外,所有表單或文件中所要求之資料均屬必要。
若您未能提供該等必要資訊,我們可能無法處理您的請求,或無法為您提供相關產品與服務。

(二)目的

本公司蒐集與處理您的個人資料,目的包括但不限於:

  • 評估及處理您對本公司產品或服務之申請;
  • 建立及驗證您的身份與背景;
  • 協助您參與並管理本公司所舉辦之活動(含比賽、促銷或行銷活動);
  • 管理與您之聯繫,並提供相關產品、服務及/或活動資訊;
  • 處理您所申請之產品或服務相關付款;
  • 進行徵信查核並評估您的信用狀況(如有必要);
  • 進行市場研究與內部行銷分析,以及消費模式與選擇之研究;
  • 分析營運成果;
  • 蒐集並整合資料,以開發新產品或服務及商業應用;
  • 回覆您的詢問,並處理與本公司往來所產生之爭議或糾紛;
  • 聯繫您,並提供可能對您有興趣之產品、服務、活動、促銷、廣告、行銷或商業資訊;
  • 確保網站內容能以最有效方式呈現於您的裝置;
  • 透過電子郵件、電話、簡訊或社群媒體等方式傳遞資訊;
  • 作為內部記錄管理之用;
  • 防範及通報犯罪行為,包括但不限於詐欺、賄賂與洗錢;
  • 保護或行使本公司依任何協議所享有之權利;
  • 移轉或轉讓本公司於任何協議下之權利、利益及義務;
  • 保護及追償本公司債權;
  • 遵循法律、法規或主管機關要求;
  • 其他與本公司產品或服務直接相關或附隨之目的。

如您已同意接收 Boostorder/Instanture 的行銷或推廣資訊,您可隨時選擇退訂,例如點擊電子郵件或簡訊中的「取消訂閱」選項,或透過第 (六) 條所列方式與本公司聯繫。

(三)個人資料之揭露或移轉

3.1 Boostorder/Instanture 內部實體

您的個人資料將由 Boostorder/Instanture 內部實體進行處理,並確保:

  • 僅有因職務需要之人員得以存取您的個人資料;
  • 僅揭露必要之資訊予相關人員;
  • 相關處理人員皆簽有保密合約,如有違反保密義務者,將會受到相關的法律處分。

3.2 第三方類別

除下列情形外,本網站絕不會將您的個人資料提供、交換、出租或出售予任何其他個人、團體、私人企業或公務機關:

  • 經由法律明文規定或司法、行政機關合法要求;
  • 為增進公共利益所必要;
  • 為免除您生命、身體、自由或財產上之危險;
  • 為防止他人權益之重大危害;
  • 公務機關或學術研究機構基於公共利益進行統計或學術研究,且資料已去識別化;
  • 經您書面同意;
  • 有利於您權益之情形。

此外,若本網站基於契約義務與合作廠商(如金流、物流服務業者)共享您的個人資料,本網站將確保該等廠商僅於必要範圍內使用,並負有保密義務。

(四)網站

4.1 連結其他網站

Boostorder/Instanture 的網站可能包含第三方網站之連結。我們不對該等網站之內容負責,建議您另行參閱其隱私權政策。

4.2 Cookies

Boostorder/Instanture 可能會在您造訪 Boostorder/Instanture 官方網站或使用其他平台(例如行動應用程式)時,於您未主動輸入資料的情況下,自動蒐集某些相關資訊。這些資訊本身無法直接識別您的個人身分,主要透過技術手段取得,例如 Cookies 及網路信標(Web Beacons)。Cookies 是網站傳送至您電腦硬碟中的小型文字檔案;而網路信標(亦稱 GIF 檔案、像素或網路標籤)則可協助 Boostorder/Instanture 辨識您瀏覽器中的特定 Cookies。您的瀏覽器在連線過程中也可能會自動傳送部分資料給 Boostorder/Instanture,例如您先前瀏覽的網站 URL 及瀏覽器版本。

此類被動蒐集方式可協助 Boostorder/Instanture 提供更順暢的網站體驗,例如依您的偏好調整網站內容、改善使用者操作流程、進行流量與趨勢分析,以及提升整體服務品質。部分網站功能若未啟用這些技術,可能無法正常運作。請注意,透過這些技術取得的資料,在未與其他可識別個人身分的資訊結合前,無法用來辨識您的身份,且 Boostorder/Instanture 不會主動將其與其他識別性資訊合併。

(五)查詢與更正權利

您有權查詢、閱覽、補充或更正您於本公司留存之個人資料。若需更正,請依第(六)節所載方式通知本公司。

(六)限制處理、進一步查詢及申訴管道

若您:

  • 欲限制本公司處理您的個人資料;
  • 對本通知有任何疑問;
  • 欲就個人資料提出申訴;

請透過以下方式聯繫本公司:

電子郵件:privacy@boostorder.com

(七)個人資料保存期間

本公司將於達成本通知所載目的、遵守法律義務,或行使/保護本公司權利所需之合理期間內,保存您的個人資料;若法律另有規定或允許較長保存期間者,將依其辦理。

(八)敏感性個人資料

本公司請您勿主動提供任何敏感性個人資料(例如:種族、民族、政治立場、宗教信仰、健康、基因或生物特徵、犯罪紀錄等)。

(九)確認

當您同意提供個人資料,即表示您已完整閱讀並理解本通知內容,並授權本公司依據本通知蒐集、保存及處理您的個人資料。

(十)同意聲明

當您簽署本通知或點選「YES/SUBMIT」按鈕,即表示您同意並授權本公司依本通知所載目的或相關目的,蒐集、處理及利用您的個人資料。

Questions about your personal data
Enquiries, requests to limit processing, and complaints.
privacy@boostorder.com
個人資料相關問題
查詢、限制處理之請求及申訴。
privacy@boostorder.com
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